Brannan, MJ (2015) "You're not going anywhere" Employee Retention, Symbolic Violence and the Experience of Participation and the Structuring of Subordination in a UK-based Call Centre. The Sociological Review, 63 (4). pp. 801-819. ISSN 1467-954X

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Additional Information: This is the peer reviewed version of the following article: Brannan, M. J. (2015), ‘You're not going anywhere': employee retention, symbolic violence and the structuring of subordination in a UK-based call centre. The Sociological Review, 63: 801–819, which has been published in final form at http://dx.doi.org/10.1111/1467-954X.12312 This article may be used for non-commercial purposes in accordance With Wiley Terms and Conditions for self-archiving.
Uncontrolled Keywords: domination, call centre, employee retention, turnover, symbolic violence
Subjects: H Social Sciences > HD Industries. Land use. Labor
Depositing User: Symplectic
Date Deposited: 20 Sep 2016 09:35
Last Modified: 20 Sep 2016 09:35
URI: http://eprints.keele.ac.uk/id/eprint/2209

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