After encounters: Revealing patients’ unseen work through their pathways to care

Samerski, S; Padilla, B; Pemberton, S; Humphris, R; Brady, H

doi:10.1108/IJMHSC-07-2019-0066

After encounters: Revealing patients’ unseen work through their pathways to care

Samerski, S; Padilla, B; Pemberton, S; Humphris, R; Brady, H

Authors

S Samerski

B Padilla

Professor Simon Pemberton s.pemberton@keele.ac.uk

R Humphris

H Brady

Abstract

Research has long focused on the notion of access and the trajectory towards a healthcare encounter but has neglected what happens to patients after these initial encounters. This paper focuses attention on what happens after an initial healthcare encounter leading to a more nuanced understanding of how patients from a diverse range of backgrounds make sense of medical advice, how they mix this knowledge with other forms of information and how they make decisions about what to do next.

Acceptance Date	Feb 2, 2020
Publication Date	May 6, 2020
Journal	International Journal of Migration, Health and Social Care
Print ISSN	1747-9894
Publisher	Emerald
Pages	173-187
DOI	https://doi.org/10.1108/IJMHSC-07-2019-0066
Keywords	Migration; Public Health; Decision Partners
Publisher URL	https://doi.org/10.1108/IJMHSC-07-2019-0066