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The acceptability and implementation of a PhysioDirect service: A qualitative investigation of multi-perspectives

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Abstract

In response to long waiting lists and problems with access to primary care physiotherapy, several Primary Care Trusts (PCTs) developed physiotherapy-led telephone assessment and treatment services. The MRC-funded PhysioDirect trial was a randomised trial in four PCTs, with a total of 2252 patients that compared this approach with usual physiotherapy care. This nested qualitative study aimed to explore and understand the key issues that determine the acceptability of PhysioDirect services from the perspectives of patients, physiotherapists, physiotherapy managers, (General Practitioners) GPs and commissioners.

Publicly Available Date Mar 28, 2024
Keywords physiotherapy, waiting lists, musculoskeletal problems

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