“Please, I need help, please!”: Reflections on Involving Undergraduate Psychology Students in a Conversation Analytic Study of 999 and 101 Police Calls

Kent, A; Melia, C; Marok, P; Waterman, C

“Please, I need help, please!”: Reflections on Involving Undergraduate Psychology Students in a Conversation Analytic Study of 999 and 101 Police Calls

Kent, A; Melia, C; Marok, P; Waterman, C

Authors

Alexandra Kent a.kent@keele.ac.uk

C Melia

P Marok

C Waterman

Abstract

This paper describes a summer Research Assistantship Scheme undertaken by three undergraduate students in the School of Psychology at Keele University. The research used a conversation analytic approach to explore interactions during emergency and non-emergency phone calls to a regional police force in the UK. We will briefly introduce the research undertaken and summarise some of the preliminary patterns of results emerging from the analysis. Here we will be reflecting on the experience of involving undergraduate students in research from both the students’ and researcher’s perspective. We conclude that summer Research Assistantship Schemes might represent a valuable and often overlooked option for resourcing qualitative research projects whilst also enhancing the provision of qualitative teaching for interested students at undergraduate level.

Acceptance Date	Aug 18, 2015
Publication Date	Sep 1, 2015
Journal	BPS Qualitative Methods in Psychology Bulletin
Print ISSN	2044-0820
Publisher	The British Psychological Society
Publisher URL	https://shop.bps.org.uk/publications/publications-by-subject/qualitative-methods/qmip-bulletin-issue-20-autumn-2015.html