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Palmer, AJ (2014) Services empower customers. Harvard Business Review (China).
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HBR 2014 article jpg.jpg - Published Version Restricted to Repository staff only Download (1MB) |
Item Type: | Article |
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Subjects: | H Social Sciences > HF Commerce |
Divisions: | Faculty of Humanities and Social Sciences > Keele Management School |
Depositing User: | Symplectic |
Date Deposited: | 10 Aug 2017 10:49 |
Last Modified: | 10 Aug 2017 10:55 |
URI: | https://eprints.keele.ac.uk/id/eprint/3288 |
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