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'PhysioDirect' telephone assessment and advice services for physiotherapy: protocol for a pragmatic randomised controlled trial

'PhysioDirect' telephone assessment and advice services for physiotherapy: protocol for a pragmatic randomised controlled trial Thumbnail


Abstract

Providing timely access to physiotherapy has long been a problem for the National Health Service in the United Kingdom. In an attempt to improve access some physiotherapy services have introduced a new treatment pathway known as PhysioDirect. Physiotherapists offer initial assessment and advice by telephone, supported by computerised algorithms, and patients are sent written self-management and exercise advice by post. They are invited for face-to-face treatment only when necessary. Although several such services have been developed, there is no robust evidence regarding clinical and cost-effectiveness, nor the acceptability of PhysioDirect.

Acceptance Date Aug 3, 2009
Publication Date Aug 3, 2009
Journal BMC Health Services Research
Publisher Springer Verlag
Pages 136 -?
DOI https://doi.org/10.1186/1472-6963-9-136
Keywords physiotherapy, referral and consultation

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