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Noor, M, Chao, M and Doosje, B (2022) To Forgive Or Not To Forgive An Organization: Perceived Integrity Versus Competence Transgressions Shape Consumers’ Forgiveness Of Transgressing Organizations. Applied Psychology: an international review. ISSN 0269-994X (In Press)
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Final_MS_23_July_2022.docx - Accepted Version
Restricted to Repository staff only until 20 August 2023.
Available under License Creative Commons Attribution Non-commercial.
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Item Type: | Article |
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Additional Information: | The final version of this accepted manuscript will be available directly from the publishers on publication. Please refer to any relevant terms and conditions. |
Uncontrolled Keywords: | Consumer forgiveness, transgression type, integrity, competence, punitiveness |
Subjects: | B Philosophy. Psychology. Religion > BF Psychology |
Divisions: | Faculty of Natural Sciences > School of Psychology |
Depositing User: | Symplectic |
Date Deposited: | 24 Aug 2022 09:24 |
Last Modified: | 24 Aug 2022 09:24 |
URI: | https://eprints.keele.ac.uk/id/eprint/11344 |