De Quincey, EJ and Abuhlfaia, K (2018) The Usability of E-learning Platforms in Higher Education: A Systematic Mapping Study. In: BCS, The Chartered Institute for IT (ACM Proceedings) 32nd Human Computer Interaction Conference, 2-6 Jul 2018, Belfast.

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The use of e-learning in higher education has increased significantly in recent years, which has led to several studies being conducted to investigate the usability of the platforms that support it. A variety of different usability evaluation methods and attributes have been used, and it has therefore become important to start reviewing this work in a systematic way to determine how the field has developed in the last 15 years. This paper describes a systematic mapping study that performed searches on five electronic libraries to identify usability issues and methods that have been used to evaluate e-learning platforms. Sixty-one papers were selected and analysed, with the majority of studies using a simple research design reliant on questionnaires. The usability attributes measured were mostly related to effectiveness, satisfaction, efficiency, and perceived ease of use. Furthermore, several research gaps have been identified and recommendations have been made for further work in the area of the usability of online learning.

Item Type: Conference or Workshop Item (Paper)
Additional Information: Published in the Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI 2018)
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: Faculty of Natural Sciences > School of Computing and Mathematics
Depositing User: Symplectic
Date Deposited: 08 Jun 2018 15:39
Last Modified: 12 Nov 2019 01:30

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