Stott, CJT, Khan, SS, Madsen, E and Havelund, J (2018) The value of Supporter Liaison Officers (SLOs) in fan dialogue, conflict, governance and football crowd management in Sweden. Soccer and Society. ISSN 1466-0970

[thumbnail of Stott, Khan, Madsen, & Havelund - Soccer and Society.docx] Text
Stott, Khan, Madsen, & Havelund - Soccer and Society.docx - Accepted Version
Available under License Creative Commons Attribution Non-commercial.

Download (65kB)


Evidence of the value of increased supporter involvement in football governance is limited and existing work focuses primarily on the boardroom, rather than on managing problems associated with fan behaviour (e.g. violence, pyrotechnics). Moreover, research on policing football crowds has highlighted the value of increased police dialogue but lacks analysis of the additional value of empowering dialogue among fans. This paper addresses these limitations by documenting and analysing the role of the Supporter Liaison Officers (SLOs) in Sweden, a country that has salient concerns and difficulties associated with football fan behaviour and policing. We argue that the SLO role in Sweden serves as a model for empowering supporter engagement because the SLOs maintain a position as prototypical members of the active fans’ ingroup. This in turn increases their ability to reduce conflict by navigating the complex objective tensions and dimensions of intergroup power and legitimacy that exist between the different stakeholders. The paper explores the implications of our analysis for understandings of the value of fan involvement in governance, dialogue and crowd management strategies more generally.

Item Type: Article
Additional Information: This is the accepted author manuscript (AAM). The final published version (version of record) will be available online via Taylor & Francis at - please refer to any applicable terms of use of the publisher.
Uncontrolled Keywords: football, conflict, governance, crowd management, supporter engagement
Subjects: B Philosophy. Psychology. Religion > BF Psychology
H Social Sciences > HV Social pathology. Social and public welfare
Divisions: Faculty of Natural Sciences > School of Psychology
Depositing User: Symplectic
Date Deposited: 10 Dec 2018 09:32
Last Modified: 14 Jun 2020 01:30

Actions (login required)

View Item
View Item