Radburn, M, Savigar-Shaw, L, Stott, CJT, Tallent, D and Kyprianides, A (2020) How do police officers talk about their encounters with ‘the public’? Group interaction, procedural justice and officer constructions of policing identities. Criminology & Criminal Justice. ISSN 1748-8958

[thumbnail of Complete Manuscript [Resub] FINAL.docx] Text
Complete Manuscript [Resub] FINAL.docx - Accepted Version
Available under License Creative Commons Attribution Non-commercial.

Download (56kB)


Despite widespread empirical support for Procedural Justice Theory, understanding the role of police psychology in shaping encounters with ‘citizens’ is relatively opaque. This article seeks to address this gap in the literature by exploring how officers talk about themselves and their colleagues and deploy social categories to understand their interactions with ‘the public’. The qualitative thematic analysis draws upon 22 semi-structured interviews conducted with officers in various roles and teams within a large metropolitan police force in England. Our thematic analysis demonstrates the centrality of procedural fairness in officers’ talk (in terms of internal relations with colleagues and external relations with ‘the public’). Interviewees described complex internalised theories of social relations, differentially positioning themselves in relation to other colleagues and multiple ‘publics’ often depicted along socioeconomic and geographical lines. Officers described their interactions with ‘the public’ in sequential and historical terms with complex and changing (often intergroup) power dynamics. Implications of the analysis for understanding the role of social identity processes among police officers and how this underlying conceptualisation might shape police–‘citizen’ encounters are discussed. </jats:p>

Item Type: Article
Additional Information: The final version of this accepted manuscript is available online at https://journals.sagepub.com/doi/10.1177/1748895820933912
Uncontrolled Keywords: Police–public interactions, police psychology, procedural justice, self-categorisation, social identity
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Divisions: Faculty of Natural Sciences > School of Psychology
Depositing User: Symplectic
Date Deposited: 23 Jun 2020 09:54
Last Modified: 10 Jul 2020 13:04
URI: https://eprints.keele.ac.uk/id/eprint/8247

Actions (login required)

View Item
View Item