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How to Improve Information Technology to Support Healthcare to address the COVID-19 Pandemic: an International Survey with Health Informatics Experts

How to Improve Information Technology to Support Healthcare to address the COVID-19 Pandemic: an International Survey with Health Informatics Experts Thumbnail


Abstract

Objectives: To identify the ways in which healthcare information and communication technologies can be improved to address the challenges raised by the COVID-19 pandemic.

Methods: The study population included health informatics experts who had been involved with the planning, development and deployment of healthcare information and communication technologies in healthcare settings in response to the challenges presented by the COVID-19 pandemic. Data were collected via an online survey. A non-probability convenience sampling strategy was employed. Data were analyzed with content analysis.

Results: A total of 65 participants from 16 countries responded to the conducted survey. The four major themes regarding recommended improvements identified from the content analysis included: improved technology availability, improved interoperability, intuitive user interfaces and adoption of standards of care. Respondents also identified several key healthcare information and communication technologies that can help to provide better healthcare to patients during the COVID-19 pandemic, including telehealth, advanced software, electronic health records, remote work technologies (e.g., remote desktop computer access), and clinical decision support tools.

Conclusions: Our results help to identify several important healthcare information and communication technologies, recommended by health informatics experts, which can help to provide better care to patients during the COVID-19 pandemic. The results also highlight the need for improved interoperability, intuitive user interfaces and advocating the adoption of standards of care.

Acceptance Date Apr 21, 2021
Publication Date Apr 21, 2021
Publicly Available Date Mar 28, 2024
Journal IMIA Yearbook of Medical Informatics
Print ISSN 0943-4747
Publisher Schattauer
DOI https://doi.org/10.1055/s-0041-1726491
Publisher URL https://www.thieme-connect.de/products/ejournals/abstract/10.1055/s-0041-1726491#info

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